Tired of seeing single-use cups pile up? Discover how easy it is to launch your own sustainable SwapCup system.

With Australians discarding over a billion disposable cups each year, the demand for sustainable office solutions is urgent. Imagine turning your workplace into an eco-conscious hub with a SwapCup system, it's easier than you think! This guide shows you how to set up a seamless swap cup system that not only cuts down single-use waste but also strengthens community bonds. Whether you're a small office or a bustling cafe, let's dive into how you can join this sustainable movement and create a real difference.

Reusable coffee cup with a latte in it

Why Swap?

Australians throw away over 1 billion single-use coffee cups every year. Most aren't recyclable due to their plastic lining, causing massive landfill waste and environmental damage.

By implementing a SwapCup system, organisations can:

  • Significantly cut waste from disposable cups
  • Advance sustainability goals and ESG targets
  • Enhance brand credibility with staff, customers, and stakeholders
  • Achieve long-term cost savings over single-use options

Implementing a SwapCup program is not just good for the planet, it's smart business.

By adopting a SwapCup system, organisations can greatly reduce their environmental impact. These systems replace single-use cups with reusable ones, creating a closed-loop solution that cuts waste. This not only reduces landfill rubbish but also conserves the resources used to make disposable cups. SwapCup systems often save costs in the long run, making them beneficial for both the environment and your financials.

two beige reusable coffee cups with coffee in it. One is a latte and one is a large cappuccino

What Is a SwapCup System?

A SwapCup system offers a practical, sustainable choice over disposable cups. It follows a circular economy model:

Grab → Use → Return → Wash → Repeat.

Users get a clean reusable cup for their drink and return it to a designated spot for cleaning and reuse. This cycle continues endlessly, eliminating single-use waste and promoting eco-friendly behaviour. Whether you're in a small office, corporate campus, café, stadium or event space, a SwapCup system can be customised to suit your environment.

At its heart, a SwapCup system runs on a circular economy model. Users take a clean cup when needed, use it, and return it for washing and reuse. This cycle removes the need for single-use cups entirely. The system can be customised for various settings, from small offices to large corporate environments, cafés, or community spaces. By embracing a SwapCup system, organisations showcase their dedication to sustainability and encourage environmental responsibility among staff and customers.

“It’s sustainable, cost-effective, and surprisingly simple to implement.”

Sustainable Solutions for Every Need

No two organisations are alike—nor are their reuse needs. That's why SwapCup systems offer flexible solutions.

Implementing a SwapCup system is not one-size-fits-all. Different organisations have unique needs, and the solutions are adaptable. For small offices, a SwapCup for Office Starter Kit is the perfect start. These kits usually include several reusable cups and containers, and employ a simple return system, ideal for teams beginning their sustainability journey.

Bigger organisations might need a more comprehensive solution like the WorkPack. This option often includes a wider variety of cup sizes, return stations or bins, and potentially tracking systems to ensure cups are returned. For cafes and hospitality venues, custom bulk options are available, enabling businesses to brand their SwapCup system and seamlessly integrate it into their operations.

For organisations aiming for large-scale programs, Closed Loop Supply systems provide the most thorough MTO solution. These systems often involve sophisticated tracking, cleaning, and distribution processes, suitable for large corporate campuses, universities, or city-wide initiatives.

Tackling the Disposable Cup Problem

The disposable cup issue is a big environmental challenge needing urgent attention. Each year, billions of single-use cups end up in landfill, adding to pollution and depleting resources.

According to Method Recycling, most disposable coffee cups are non-recyclable due to their plastic lining. This means that even when they're put in recycling bins, they often end up in landfill.

Producing disposable cups also consumes valuable resources and energy, leading to deforestation and increased carbon emissions. Switching to reusable cups significantly lessens this environmental effect.

Benefits of a Swap System

Introducing a swap cup system brings numerous benefits for both the environment and your organisation. Grounded Goods points out several advantages:

  1. Significant waste reduction
  2. Cost savings on buying disposable cups
  3. Boosted corporate image and sustainability credentials

A swap system also fosters a culture of environmental responsibility among employees or customers. It encourages thoughtful consumption and raises awareness about the impact of single-use items.

Moreover, reusable cups often deliver a better drinking experience, maintaining beverage temperature longer than disposable alternatives.

Visualising the Impact

To grasp the full impact of switching to a swap cup system, it's vital to visualise the numbers. Plastic Free July shares some eye-opening statistics:

  • One reusable cup can replace up to 500 disposable cups per year
  • Replacing just 1% of disposable coffee cups with reusable ones could prevent 10 million cups from entering landfill annually

These stats demonstrate the immense positive impact that can be achieved through the widespread adoption of swap cup systems. By making this simple change, organisations can play a key role in reducing waste and promoting sustainability.

Setting Up a SwapCup System

Implementing a SwapCup system in your workplace or venue is a straightforward process that yields major environmental benefits. Here's how you can begin and tailor the system to your needs.

Simple Steps to Start

Setting up a SwapCup system doesn't have to be complex. Work Design Magazine describes a simple process to get started:

1. Assess your current disposable cup usage and set reduction targets.
2. Choose suitable reusable cups for your needs.
3. Establish a cleaning and storage system. Educate employees or customers about the new system.
4. Communication is critical when introducing a new system. Ensure you clearly explain the benefits and procedures to all users.

Start small and expand as needed. You can launch a pilot program in one area or department before rolling it out across the entire organisation.

How to manage your Swap system

  • Customising for Your Space

    Every workspace or venue is unique & your SwapCup system should reflect that. Grounded Goods offers customisable solutions to meet various needs. For example choose cup sizes matching your most common beverage servings. Consider branded cups to highlight your organisation's sustainability commitment. Design return stations that blend seamlessly with your space's look.

  • Swap Returns

    The goal is to make the system as convenient & user-friendly as possible. This might mean locating return stations strategically or using a simple tracking system to ensure cups are returned. Consider a deposit system to encourage returns. This can be as simple as a small fee for the cup, refunded upon return. Regular audits of your cup inventory can help spot any losses & ensure you have enough clean cups ready for use.

  • Managing Hygiene

    Maintaining a clean & efficient return system is essential for the success of your SwapCup program. Perfect Daily Grind stresses the importance of hygiene in reusable cup systems: Set a regular cleaning schedule for all cups. Use commercial-grade dishwashers for thorough sanitisation. Train staff on proper cleaning & handling procedures

SwapCup systems can be adapted to fit any organisation's size, budget, and sustainability objectives.

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Small Offices: SwapCup Office Starter Kits

Small offices looking to make a positive environmental impact, starter kits are an excellent entry point into SwapCup systems. Ban Solution Finder suggests starting with: 20-30 reusable cups for every 10 employees. A simple return station or shelf and clear signage explaining the system. These kits are designed to be easy to implement & manage, making them perfect for small teams. They typically include durable, dishwasher-safe cups for frequent use. Choose cups that fit under your office coffee machine or water dispenser for maximum convenience.

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Larger Workplaces: WorkPack


Larger organisations require more robust systems. Plastic Free Places suggests the following for setting up a WorkPack system:
- Multiple return stations throughout the office
- Various cup sizes to fit different beverages
- A tracking system to monitor cup usage and returns
- Custom branding for internal engagement or gifts.


WorkPacks often come with additional features like branded cups and advanced cleaning systems. They're built to handle higher use volumes while maintaining efficiency. Assign a "Sustainability Champion" to oversee the program and ensure it's running smoothly. Ideal for corporate HQs, hospitals, government offices, and educational facilities.

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Cafés & Hospitality Venues:


For high-traffic environments, we offer custom branded bulk orders. These can be smoothly integrated into your cafe, stadium, or venue, aligning with your brand while significantly reducing waste. Return bins can be customised, and cups printed with your logo or initiative. Ideal for venues seeking to lead by example & boost their sustainable profile.

Cafes and venues have unique needs when it comes to SwapCup systems. Original Cup Keeper shares insights on this:
- Choose durable cups that can endure commercial use.
- Implement a deposit system to encourage returns.
- Consider collaborating with other local businesses for a community-wide system.

For cafes, it's essential to ensure the reusable cups fit with your existing equipment and workflow. This might involve choosing cups fitting under espresso machines or having standard sizes for easy measurement.

How to Get Started

Getting started with SwapCup is straightforward and flexible.
You can:

Need help designing a program for your organisation? Let us guide you through it.